2.2 Analyze Account's Debts

Reference: Manage Collection Process Model - Page 3 for the business process diagram associated with this activity.

Group: Collection Process Monitor

Actor/Role: CC&B

Description: System evaluates Account's Debt Class current cumulative arrears (more than one SA can have the same Debt Class) to determine if collection process can be cancelled. Any financial activity that reliefs the debt and debits Account may have impact on decision to cancel collection process:

•	Cancellation of Bill Segment

•	Payment of Segment Creation

•	Credit Adjustment

•	Pay Plan Creation

Note: If as a result of any of these activities debt if fully relieved or relieved to the required threshold, system will cancel the process.

Process Names

•	CPM - Collection Process Monitor

Entities to Configure

•	Debt Class

Available Algorithms

•	CI_COLL-CXL (DC COLL CAN) - Collection Process Cancellation. Cancel Coll. Proc. If Debt Class Debt <= Threshold